Konsole
Four views over what your integration actually did.
Konsole is the part of the Dashboard that answers "what happened?": it shows every API call, event, webhook attempt and routing decision of your integration.
The four views
| View | Answers |
|---|---|
| Overview | Is anything wrong right now? |
| API Logs | What exactly did I send, and what came back? |
| Webhooks | Did the platform record the event, did my endpoint receive it, and did it answer? |
| Routing Log | Which provider took this payment, and why? Live only |
Events are not a view of their own: they are the first tab of Webhooks, next to Deliveries and Endpoints.
Start from the symptom
| Symptom | Go to | Look for |
|---|---|---|
| A call returned an error you do not understand | API logs | The request, the response body, the error message |
| A payment stayed pending | Webhooks, Events | Whether payment.processing and payment.failed exist |
| Your handler never ran | Webhooks, Deliveries | The status code your endpoint returned, or the absence of a row |
| A payment succeeded on the wrong rail | Routing | The candidate list and why the first one was skipped |
| Something is slow and you do not know what | Overview | The anomaly cards, then the logs behind them |
Sandbox and live are two separate sets
Konsole shows one environment at a time, following the Dashboard switch. A sandbox payment never appears in live logs: sandbox and live are completely separate, so there is nothing to filter and nothing to mix up.
Routing exists only in live
The Routing Log is hidden in sandbox. Sandbox payments do not go through provider selection, so there is no decision to record.
Who can open it
Konsole requires the View Webhooks permission, and the actions inside it, creating an endpoint, revealing a secret, replaying a delivery, running Diagnose, exporting logs or events, require Manage Webhooks. A teammate with neither sees no Konsole at all.
What it costs
One thing inside Konsole is metered by your plan: exporting logs or events to CSV or JSON, which draws on Exports per month. It is counted per month and per team, and it is not Konsole's own: every export of the Dashboard (payments, transfers, invoices, customers, revenue…) draws on the same allowance. See Limits for the figure on each plan.
Resending a webhook delivery by hand is not metered, on any plan. An event goes again to the same
endpoint at most once every 5 minutes, whether you resend it from Konsole or with
POST /events/{id}/resend.